bb345 Privacy Policy

This Privacy Policy ("Policy") applies to users ("you", "your") of the bb345 platform ("Platform", "we", "us"). By using bb345's website, mobile application, or any other digital service, you are considered to have accepted the terms of this Policy.

We believe your privacy is a fundamental right. From registering on bb345 to playing games, making transactions, or contacting customer support — protecting your information at every step is our top priority.

In this Policy, we clearly state: what types of information are collected, how it is used, in what circumstances information may be shared with third parties, and what steps we take to protect your data.

bb345 collects information in the following categories to provide and improve its services:

A. Registration & Identity Information

This includes information you provide when creating an account:

• Full name and date of birth (for age verification — only persons aged 21 or above may register)
• Email address and phone number
• Password (stored in encrypted form, not readable in plain text)
• Identity verification documents — such as a photo of your national ID card or passport (part of the KYC process)

B. Financial & Transaction Information

Information collected during deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay account number (partially masked)
• Transaction amount, date, and time
• Transaction reference ID

C. Usage & Technical Information

Information automatically collected while you use the Platform:

• IP address and device type
• Browser and operating system information
• Session duration and navigation patterns
• Cookie and local storage data
• Game play history and betting records

D. Communication Information

When you contact customer support, the content of your messages, complaints, or requests, and the duration of the communication may be recorded. This is used to improve service quality and resolve disputes.

bb345 uses collected information only for the following legitimate purposes. We never use your information unnecessarily or sell it to third parties.

bb345 uses cookies and similar tracking technologies to keep the Platform running smoothly and to personalize your experience.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some Platform features to not work correctly. Contact our support team for more information on cookie management.

bb345 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

A. Service Providers

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others), technology infrastructure providers, and customer support tool providers. These organizations operate under our instructions and are contractually bound to protect your information.

B. Legal Obligations

Disclosure of information may be required by court order, lawful government request, or applicable law. In such cases, we will disclose only the minimum necessary information within the limits of the law.

C. Fraud & Security Threats

If money laundering, fraud, or other illegal activity is suspected, the relevant authorities may be provided with the necessary information.

D. Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be passed to the relevant parties. In that case, the new service operator will be bound to provide the same standard of protection as this Privacy Policy.

bb345 has adopted industry-standard technical and organizational measures to protect your personal information. Our key security measures are outlined below:

• SSL/TLS Encryption: All communication between you and the Platform takes place over encrypted connections, so that third parties cannot intercept your data.
• Data Encryption: Sensitive information, particularly passwords and financial data, is stored using strong encryption algorithms.
• Access Control: Only authorized staff can access your information, and all their actions are logged.
• Firewall & Security Monitoring: A round-the-clock network monitoring system instantly detects suspicious activity.
• Security Audits: System security is ensured through regular security assessments and vulnerability testing.
• Data Backup: Data is regularly backed up so that recovery is possible in the event of an incident.

However, transmitting information over the internet carries certain inherent risks. Even though we follow the highest industry standards, no online platform can guarantee complete security. We therefore ask you to remain vigilant — use a strong password and do not share your account details with anyone.

bb345 retains your information only for as long as necessary. In determining the retention period, we consider legal obligations, business requirements, and user interests.

Once the designated period has ended, data is securely deleted or anonymized so that you can no longer be identified.

bb345 believes you should have complete control over your own information. To that end, we ensure the following rights for you:

To exercise any of the above rights, email us directly at [email protected]. After verifying your identity, we will respond to your request as quickly as possible.

bb345 is a service for adults only. Only individuals aged 21 or above may register and participate on our platform.

We do not knowingly collect personal information from individuals under the age of 21. An age verification process is in place at the time of registration. If any user registers with false information and it is later found that they are a minor, that account will be closed immediately and the associated information will be deleted.

If you are aware that a minor is attempting to open or has opened an account on bb345, please notify us immediately at [email protected].

bb345 may update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Send a notification to your registered email;
• Post a public announcement on the website; and
• Update the date at the top of the revised policy.

Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

Privacy Contact

For any questions or concerns about this policy, or to exercise your rights, please contact our support team:

We will review your request as promptly as possible. For complex privacy matters, a full investigation may take a little more time.